If you have looked at many websites, you've probably come across some error message from time to time. An error may take place when the web hosting server cannot process a request (Error 400), if you have to log in so as to see some content and you have not done so (Error 401), if you aren't permitted to access some page (Error 403) or when a link leads to a file that isn't on the web server (Error 404). Receiving this kind of messages could often be aggravating as the pages have absolutely nothing in common with the actual site. That’s why some hosting service providers allow you to use your own error pages that will match the design of your own Internet site and which could have any content which you'd like - info why the error has taken place, a suggestion how to handle it or even some funny comment. This sort of function shall help you keep the visitor on the website no matter the error and the reason for it.

Custom Error Pages in Cloud Hosting

You shall be able to set up personalized error pages for any of your domains or subdomains. The function is supported by all cloud hosting package that we provide, so as soon as you log in to the Hepsia Control Panel and visit the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up which will show up, you can pick the type of error page which should show up - a default one from our system, a typical Apache web server page or a customized one. For the last mentioned option, you'll have to assign the URL to the page, so when you use personalized pages, you should upload the files in your website hosting account first. Another way is to use an .htaccess file positioned in the domain or subdomain folder with a line for each error type. The exact syntax can be seen in our Knowledge Base, so that you can use this function even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

All semi-dedicated servers which we supply support personalized error pages and it shall not take more than several clicks in your Hepsia hosting Control Panel to use this feature. The option is included in the Hosted Domains section of your Control Panel where you will have to input the links to the custom-made files using basic drop-down menus and an easy to use interface. Of course, you must upload them in your account before that. In case you do not want to use this feature at some point, you could deactivate it just as fast and select an Apache server page or a default page from our system to be displayed if your visitors encounter an error. If you prefer, you can also use an .htaccess file to permit the customized error pages. The file has to contain a particular line of code and a link for every single error type and you can easily find an example of the whole content for all four error types in our Help section.