1 hour ticket response
We are committed to giving a swift and accurate response to every helpdesk ticket submitted by a user. Our experienced client service staff members will examine your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average client support ticket response time has proven to be twenty minutes.
A Top–Class Customer Service
We’ve got a team of web hosting support engineers who will be happy to answer all your queries whenever you need support. Almost all our client service staff representatives have many years of experience in the cloud hosting business, so you can constantly count on quick and elaborate answers to your requests.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. repository, see more info in the web hosting account administration articles or check the instructional video tutorials.
